Return and exchange

1. What happens if I want to return/exchange the product after the return window is closed?

We're very sorry but we do not accept returns after 7 days of delivery date.

2. Is the return/exchange policy applicable to all the products?

  • Any item purchased during a sale is non-refundable.
  • Only exchange will be applicable on orders purchased on sale/offer.
  • Return/Exchange is not applicable for Mask, Boxers, Socks.



1.My Payment Failed While Making A Purchase. What Should I Do?

we will verify and get back to you at the earliest.
Also, we’re easily approachable by phone on our contact number - 91-0000-000000

2. What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, we also accept payments via PayPal, Apple Pay, Google Pay, and select digital wallets.

3. Do you offer installment payment options?

At this time, we do not offer installment payment options. However, we continuously explore new payment solutions to enhance the shopping experience for our customers.

4. Do you store my payment information?

For your security, we do not store your payment information on our servers after your transaction is complete. Your payment details are encrypted and processed securely through our payment gateway for each individual purchase.


Shipping, Order Tracking & Delivery

1. My package shows as delivered but I can't find it, what should I do?

If your tracking information shows that your package was delivered, but you can't find it:
Check your phone for any notifications about attempted delivery.
See if any of your neighbors/friends/owners/security guards have collected your product on your behalf. In the unlikely event of you still not being able to locate your item, please contact us within 24 hours of delivery and we will be happy to help. Please note we won't be able to consider the complaint after 24 hours of delivery especially if it is an OTP verified delivery.

2. Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping options and rates are available during the checkout process. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country's customs authorities.

3. Can I request a refund?

 Yes, you can request a refund within [number] days of receiving your order, subject to certain conditions.